SpinAura Casino Terms and Conditions

These Terms and Conditions explain the rules that apply when you use SpinAura. They set out the relationship between us and our users, and describe your responsibilities, eligibility requirements, acceptable use, promotional rules, payment handling and how disputes are handled. By registering or using the site you agree to follow these terms.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your login. Only one account is allowed per person, household and payment method. You must provide accurate and up‑to‑date personal information and notify us if any details change.

We may ask you to verify your identity and address by submitting identity documents. Accounts may be restricted, suspended or closed if verification is incomplete, if we suspect fraudulent activity, chargebacks, bonus abuse or breach of these terms.

Eligibility requirements

To register you must meet the minimum age requirement and be legally permitted to participate. Accounts held by underage or otherwise ineligible users will be closed and balances forfeited. Some countries and regions are restricted from using the platform; eligibility is confirmed during registration and in the detailed terms.

Acceptable platform use

Use of the site must be lawful and fair. Prohibited activity includes but is not limited to account sharing, collusion, fraud, use of automated play software, money laundering, and any attempt to manipulate game outcomes or promotional mechanics. We reserve the right to investigate suspicious behaviour and take appropriate action, including withholding funds where necessary.

General bonus and promotion rules

Promotions, welcome offers and free spins are subject to specific bonus terms. Only one bonus may be active at any time unless otherwise stated. Wagering requirements and game contribution rules apply; contribution rates may vary by game type. Some offers include maximum win caps and maximum bet limits while wagering. The minimum deposit to claim major bonuses is typically €/$20. Always check the full terms that apply to each promotion before participating.

Deposits and withdrawals

We accept a range of payment methods, including fiat and supported cryptocurrencies. Deposits are usually processed instantly; payment provider fees may apply. Withdrawals require completed verification and may be subject to limits. Withdrawal requests are reviewed and, where verification is complete, are generally processed within up to 72 hours. We may impose daily, weekly or monthly limits and these can vary by payment method and account status.

Dispute resolution

If you have a question or dispute, contact our support team via live chat or email at [email protected]. We aim to resolve queries quickly and may request documents to verify identity or transaction details. If we cannot reach agreement, escalation to our complaints team is available and will be handled according to our internal complaints procedure.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified to registered users. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not accept the new terms you should stop using your account and contact support.