Contact our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact us through live chat, email, or phone and we’ll guide you through deposits, withdrawals, verification, or gameplay queries. Fast responses during active hours and clear instructions for account-related requests mean you can get back to playing with minimal delay. See FAQs for quick answers on limits. If you prefer, request a call-back and a specialist will assist shortly today.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email) |
| General enquiries | [email protected] (billing & account) |
| Affiliate enquiries | [email protected] (partnerships) |
| Phone | +1 415 728 3942 (call or SMS) |
| Working hours | Mon-Sun, 08:00-00:00 (local time) |
| Payments | [email protected] (withdrawals & processing) |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or when you need to send documents. Please send your message to [email protected] with a clear subject line, your account ID, and up-to-date contact details to avoid delays. This helps our team route and resolve your case faster.
Send us a message
Response Time
Our support team aims to respond quickly: most inquiries are answered within one business day. Simple requests are often handled the same day via live chat, while more complex issues that require account checks or payment investigations may take longer depending on their nature. We will keep you updated at each step until your issue is resolved.
Feedback
Have feedback or ideas to improve the site? Please send your suggestions and feature requests; we review every message carefully and use player input to improve promotions, game selection, and overall usability. Your observations help shape updates and fixes, so tell us what works, what doesn’t, and what you’d like to see next.