Responsible Gambling

We take responsible gambling seriously and want every player to enjoy controlled, safe play. This page explains the safeguards we offer and practical steps you can take to keep your account in check. If you ever feel gambling is becoming a problem, contact our support team for immediate help and to discuss available options.

Our player protection principles

We aim to protect players by promoting safe play, preventing underage access, and offering clear, accessible controls. We encourage self‑awareness, fair play and timely intervention where needed. Our approach balances user autonomy with tools and support to reduce harm.

Activity-control tools

You can manage your play using tools in your account area or by contacting support. Common controls we provide include:

Session and time controls

Set daily or weekly play limits and choose session time reminders to help manage how long you play in a single visit.

Financial controls

Set deposit and loss limits, and choose cooling-off periods before you can change them. Limits can be applied per day, week or month depending on your preference.

Account restrictions

Request temporary account suspension or full self-exclusion if you need an extended break. We will respect your choice and apply restrictions promptly.

Deposit limits

Deposit limits let you control how much you add to your account over set intervals. You can set minimum and maximum amounts for daily, weekly or monthly deposits. Changes to limits may be subject to a short waiting period to prevent impulsive increases.

Loss limits

Loss limits cap the total amount you can lose over a chosen period. Activating a loss limit helps keep wagering within your budget and reduces the risk of chasing losses.

Time limits and session reminders

Use session reminders to receive an alert after a set play time. You can also enforce mandatory breaks and set maximum session lengths to reduce continuous play.

Self-exclusion

If you need to stop playing for a while, request self-exclusion through your account settings or via support. Self-exclusion can be temporary or indefinite and will block access to your account until the exclusion ends and any agreed review process is completed.

Signs of problematic behaviour

Look out for signs such as: spending more than planned, borrowing to play, neglecting daily responsibilities, betting to recover losses, lying about play, or feeling anxious about gambling. If you notice these signs, act early and use the controls available.

Practical tips to stay in control

Set clear budgets, use deposit and loss limits, take regular breaks, avoid gambling when stressed, and monitor your activity with session histories. Discuss limits with trusted friends or family and consider removing saved payment details if that helps.

Professional help and support

If you need more support, seek professional advice from local health services or specialist support providers. Our support team can point you towards appropriate resources and help implement the tools you need to stay in control.